Appy Hotel at HSMAI Educational Roadshow

HSMAI Partnership Appy Hotel is excited to partner with Hospitality Sales and Marketing Association International (HSMAI), as they bring their Educational Roadshows to Bangkok in March. As you may or may not be aware, HSMAI is a group comprised of over 7,000 members across 31 different countries, with more joining every day. With 60 chapters […]

Hotel App Best Practices: Conferences / MICE

Meetings, incentives, conferences and exhibitions have long been a great additional source of revenue for hotels, especially those located in central locations. Providing hosting services to organisations for MICE events allows not only a direct source of income but also a huge opportunity to up-sell and inject a serious dose of revPAR and revPOR. Benefits […]

Assigning Hotel App Level of Access to User Roles

Each member of your staff that requires access to the hotel app back-end will require a different level of access depending on their roles and their responsibilities. Assign the appropriate level of access for each new user role you add to your system. 1) ‘Frontdesk’ Access to your Hotel App A ‘Frontdesk’ user has the […]

User Roles for your Hotel App

Unless you’re a very small property, it’s unlikely one person is responsible for handling every aspect of running your hotel. Similarly more than one person will need to have access to the back-end of your hotel app. One of Appy Hotel’s advanced features is to add multiple users to their hotel app back-end with varying levels […]

Hotel Loyalty Program Points Earnings & Redemptions

Once your hotel loyalty program is set up you can easily monitor how your guests are earning their loyalty points and which rewards they are spending them on. 1) How Guests are Earning Hotel Loyalty Program Points Select ‘Loyalty Point Earnings’ from the ‘Guests’ drop down menu. A list of all your loyalty program members’ […]

Setting up A Member On Your Hotel Loyalty Program

For the most part enrolling into your rewards program would be a process your guests would complete on their own, but a familiarity with the process will encourage your tea to promote the rewards program to guests, and also give team members the confidence to assist technically challenged guests. Joining your Loyalty Program Via Your […]

Hotel App Loyalty Program CRM – Guest Activity

Once guests have signed up to the AppyRewards Loyalty program, all their details and activity will be stored on the Appy Hotel Customer Relationship Manager (CRM). The CRM will allow you to track the activity of each of your members within your hotel app more effectively. To view each individual member’s spending and activity history, […]

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