Why Add an Item to a Page?
Offering a product or a service to your guest is great, but this is your chance to offer them even more. Adding an item to a page is a great chance to up-sell and maximise your revpor and revenue stream. Your guests can book multiple services or buy multiple products all directly through their free hotel app. Even if the customer doesn’t chose to buy in advance they are aware that those products or services are available to purchase.
What types of items can I add?
You can add information items, product items or service items to any of the pages created. One of the most popular types of item to add are restaurant menu items that can be ordered directly from the app and delivered to the guest in their room, by the pool, in the lounge, etc.
How do I add an Item to a Page in my hotel app?
1) Go to the “Pages” main section.
In the “Hotel Content” drop-down menu, click on “Pages.”
2) Choose page to add the item to
In the pages menu, click on the page you wish to add an item to. In this example we will add an item to the “O’Neil’s Pub” page.
3) Select add item
Click the “Add Item” button on the page editor menu or scroll to the bottom of the page to reach the section that handles items and then click the “Add Item” button.
4) Add Item Details
Add a title for the additional item along with a brief description. Keep the description nice and short. Aim for 15 words or less to ensure proper display when viewed on mobile.
5) Choose/Upload Image
Select an image from your files to coincide with the new item. (In this case, a picture of the item for sale).
6) Select Item Type
This is where you tell your hotel app what the added item is. The logic is identical to that described for page creation. In this example we’re adding a product so we select the “Product” option. You can then enter the email address of whoever in your team will respond to the inquiry. In this case it concerns the O’Neil’s so an email will be automatically sent to the restaurant email address.
7) Item Price
Again, as with the original page, you can set a price for the item in your selected currency (In this example we’re using US Dollars). Since we’re adding a product the price will be per unit, if we were adding a service the price could be per person.
Simply check whichever option is relevant to your item. This is a great option as it lets your guests browse through the additional items on offer and find out their price. This way they have all the information they need and can be ready to buy straightaway.
8) Create the item
Now that all your information has been added you just need to click on the “Create Item” button to create the item within your page. Your added item will now appear attached to your chosen page.
The information and images can be changed / updated at any point simply by clicking the edit button.
9) Save Changes to Your Pages
Last but not least, don’t forget to click on ‘Save.’ Once you do your changes will be uploaded to your hotel apps.
10) Preview Your Changes
As always you can preview how the page looks in your hotel app by clicking on “Preview” from either within the menu section or the main page section. Now when you preview your page, the added item will show up in that section.
You can repeat the process as many times as you wish to include all the items that you have available.